Returns & Exchanges
At Aer, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to ensure your exchange or refund is handled with ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all garment tags are attached and the items are in original condition.
Ship It Back
Print your prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing